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Answering the Calls at Star of Hope

Ann and Brenda from Willis of TexasThis week I had the opportunity to meet Ann and Brenda from Willis of Texas. They were working a shift as Star of Hope Call Center Volunteers. In fact if you call Star of Hope on a Wednesday morning or afternoon, chances are you will speak to a Willis volunteer. About 50 Willis employees rotate through one our Wednesday Call Center shifts every 4 -6 weeks! Amazing.

Brenda said that answering the calls has changed her perspective on who the homeless are and what Star of Hope does. Star of hope is so much more than a soup kitchen serving meals during the holidays.

Call Center Volunteers answer calls from…
  • Families looking for assistance (some who are living in their cars!)
  • Donors needing to know an address to mail a check or a location to drop off clothes or other needed items
  • Individuals, groups and organization wanting to know how they can serve.

Check out Elizabeth Hatler’s update Willis Volunteers Staff Call Center and So Much More! For more on what Willis employees are doing for residents at Star of Hope.

Thanks Ann, Brenda and everyone at Willis who give their time to offer help and hope to Houston’s homeless men, women and children.

Learn how you can get involved with Star of Hope Mission as a Call Center Volunteer or find another opportunity of interest to you at Community Service Volunteers Houston.

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