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Star of Hope to Open Volunteer Staffed Call Center

One of the most exciting IT projects I have ever been apart of was in 2008 when a generous donor gave the mission a substantial donation to upgrade its phone systems.  Star of Hope operates several programs at four separate campuses and we saw an opportunity to move away from disparate autonomous phone systems when VOIP became mainstream.

This technology provided the infrastructure to consolidate our existing phone equipment into one cohesive system which would provide many features to help efficiency and provide cost savings on system management and carrier charges. The new implementation also provided the means to create a central Call Center that would put those persons calling for help in touch with a caring Call Center Agent that could connect the caller to help, most often desperately needed.

On July 26, 2010 we are finally going to see the vision materialize as we open our volunteer staffed Call Center located at the Star of Hope Hope Center which is the administration building located just South of downtown.  This is going to be an awesome ministry but we still need volunteers. If you or someone you know has a few ours a month to spare serving in this new ministry, please follow this link to our High Impact Volunteer page and let us know you are interested.

Thanks so much,

AH

Supporting Houston Ministries: Learn more about different ways to volunteer and ways to give at Houston's Star of Hope Mission.

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