Volunteer Helping Houston Homeless

Volgistics.  No, it is not an alien species that inhabits some far away galaxy in the latest chapter of Star Trek. It is the awesome new database Star of Hope is using to manage our volunteer program. Volgistics means the Volunteer Services team can better serve our volunteers, programs and clients.

All volunteers are now required to register online prior to their scheduled project date. When volunteers arrive for their project, the sign-in process will be faster and volunteers will spend less time in the reception area. Within a few months, touch screen kiosks will also be available for High Impact Volunteers to log in and out.

Moving forward, Volgistics will exponentially increase our capacity for information management. Everyone on the Volunteer Services team now shares the same information. If one team member is unavailable, another team member will still be able to help.

We receive many calls from volunteers requesting service hours for college applications, resumes and financial records. Once registered in Volgistics, volunteers are able to access the Star of Hope Volunteer Center from any computer to review their contact information and service log. Even if volunteers served as part of a group, hours will be recorded for each individual group member.

The bottom line - advanced volunteer registration allows us to better identify every person working in our facilities and provide a more secure environment for all of our clients.  

Volgistics has amazing capabilities…the changes are exciting and we are only beginning! But electronic data management will never replace the importance of building strong relationships with all of our volunteer partners. We are grateful for the unique gifts, talents, abilities, interests and compassion of each volunteer and continue to be awed by the way God knits us all together to meet the needs of Houston’s homeless men, women and children.

Volunteer and help Houston's homeless with Star of Hope Mission.
Visit Volunteer Opportunities Houston.

Elisabeth Rush planned to spend her morning volunteering in the Spiritual Life department at the Star of Hope Men’s Development Center. As she prepared for the day, she looked forward to a special time of prayer, ministry and fellowship with the homeless men God sends through our doors. She prayed that each man with whom she interacted would understand a little more about Jesus and the amazing plan He has for each of our lives.

On this morning, God had a different plan for Elisabeth! When she arrived at the Men’s Center, spiritual life coordinator Troy Williams whisked her away to his car and off they drove to Baytown. Just imagine Elisabeth’s surprise when they arrived at radio station 1360 KWWJ - Keep Walking With Jesus – for a live, on-air interview! 

When asked how the station and its listeners could pray for Star of Hope, Elisabeth requested everyone pray that the Holy Spirit change, impact, transform and rejuvenate each man, woman and child who seeks refuge at Star of Hope. “Pray they will be so on fire for the Lord that they will spread the Good News throughout the Houston community,” she said.

Later, laughing about the unexpected twist in her morning, Elisabeth said, “I hope I did okay!” You did an awesome job, Elisabeth! We are grateful for you and each volunteer who is willing to go wherever God leads to meet the needs of those less fortunate!

Discover ways to help Houston's homeless men, women and children with Star of Hope Mission.
Visit Volunteer Opportunities Houston today!

Cookie connoisseurs know nothing makes the mouth water quite like a scrumptious DoubleTree Hotel signature chocolate chip cookie. From the very first bite to the last tiny morsel, the taste is heavenly.

Thanks to the DoubleTree Cookie CAREavan, clients at the Star of Hope Women & Family Emergency Shelter were surprised this morning with a delicious breakfast treat. The CAREavan is crisscrossing the country to celebrate the signature cookie’s 25^th anniversary and included Star of Hope in the Houston leg of their tour.

Perhaps it seems a little strange to include a chocolate chip cookie along with a traditional breakfast. But the warm, melting chocolate chips and crunchy walnuts filled the dining room with big smiles, giggles and happy hearts. Several clients were overheard to say, “I’ve NEVER had a cookie this good before!” What a sweet way to start the day!

Isn’t it amazing how God who created the universe give each one of us our own unique gifts, talents and abilities?!? And then, He fits all of those gifts, talents and abilities together so that the needs of those less fortunate are met and He is glorified. I see His marvelous work each and every day at Star of Hope Mission through our volunteers.

Although I’ve never met her face-to-face, Sue Cherry is an artist who uses a pair of knitting needles to bless our clients. As the weather begins to get colder, small boxes arrive from Sue every so often. Each box contains maybe eight or ten knit hats and scarves. Sue uses beautiful jewel-tone yarn and weaves intricate textures and patterns into each piece. You could not buy the quality and love that Sue knits into these special hats and scarves.

Friday nights find Ric and Marla Hartung serving dinner at the Transitional Living Center. But their work begins long before they arrive at Star of Hope. On Thursday evenings, they race home from work to bake several large trays of homemade goodies - cake, dessert bars and brownies. Friday night dinner is served with something sweet and lots of love.

Mark Brockman is a CPA who works in our Finance department. However, Mark came to Star of Hope many years ago as a volunteer GED tutor, and even after joining our staff, remained committed to sharing his knowledge with our clients. Each tax season, Mark volunteers evenings and weekends to assist clients with their returns.

Although she ministers during chapel services at the Men’s Development Center throughout the year, Thanksgiving dinner would not be the same without singer and yodeler Charlotte Henson. While the men enjoy a traditional Thanksgiving turkey feast, Charlotte performs holiday favorites, all of the traditional Christmas carols and a few fun numbers like Drop Kick Me Jesus through the Goalposts of Life.

I’ve heard volunteer Eliot Young referred to as “the original granola girl”. Elliot gets clients in the Transitional Living Center’s Personal Development classes excited about healthy lifestyles, good nutrition and keeping fit. In her professional career, Rhada Ristau manages portfolios of the very wealthy. As another Personal Development volunteer, Rhada teaches our clients those same basic principles of sound money management.

There are stories just like these repeated throughout Star of Hope every day - volunteers who use their unique God-given gifts, talents and abilities to meet the needs of Houston’s homeless men, women and children. We are grateful for each volunteer God sends to minister alongside our staff and pray God will abundantly bless their participation in our mission today and always!

Get involved at Community Service Volunteer Opportunities Houston

On behalf of Star of Hope, I would like to extend special congratulations to Mark Camero and Kevin Sweat from Boy Scout Troop 642, which meets at Memorial Drive Presbyterian Church, for achieving the rank of Eagle Scout. Few scouts would tackle such demanding projects or set such a high standard of excellence! 

In addition to constructing large storage units for our Women & Family Emergency Shelter, Eagle Scout Mark Camero collected 1,408 children’s books. Many of the books were new and they all will provide many hours of reading fun and adventure for the children who come through our doors.

Eagle Scout Kevin Sweat designed and built a beautiful playground seating area and walkway for the Transitional Living Center. Parents now have the perfect place to watch their little ones and their children feel more secure to play, learn and explore with mom or dad watching over them.

What a blessing it’s been for our mission to have an opportunity to work with several other awesome scouts.   This week, David Reeves delivered 15 wide, sturdy outdoor benches for the TLC cafeteria courtyard. Once he decided on a design and built a prototype, he had a small team cut the lumber on Day 1. He organized such a big crew for Day 2 that the project was completed in only two hours! These benches will circle the trees and provide clients with a shady place to enjoy our gorgeous weather.

Thomas Perez organized a party for children at the Transitional Living Center complete with Bible stories, crafts and refreshments. Of course, the children had a blast….so did Thomas and his team! Alex Collier also focused on the children and collected more than 800 books for five – thirteen year olds.

Our partnership with Eagle Scout candidates isn’t over – we continue to be tremendously blessed by these fine young men! Kendall Bruce is building benches for the Women & Family Emergency Shelter.  And Brian Howell has designed a bench seating area to beautify the Yellowstone side of the TLC campus. His crew will be here in two weeks! 

A variety of project options makes Star of Hope the perfect site for your next scout, corporate or team-building project. Contact the Volunteer Services Department to discuss a project for your group.

Community Service Opportunities Houston

Thank you for giving to the Lord, I am a life that was changed.
Thank you for giving to the Lord, I am so glad you gave.

Many of us are familiar with the beautiful Ray Boltz song, Thank You For Giving To The Lord. But here in my office, the song’s meaning becomes far more profound as the lyrics are brought to life by those who were formerly homeless. 

My phone rings and I am greeted by a strong, confident voice on the other end. The caller explains that she was once a client at Star of Hope. Perhaps she was homeless as a child and lived at Star of Hope with her family. Or maybe it’s been only a few short years since she was a homeless adult. But life has dramatically changed since leaving our mission. There is now a home. A job. A steady income. Stability. The pain and bondage of homelessness have been broken, and what was once tragic, is now a life filled with joy, hope, peace and happiness. So on this day, she is calling to volunteer, to find a way to give back for the help she received. But what strikes me most is the end of her story. The reason she wants to give back as a volunteer is because it was a Star of Hope volunteer who touched her heart and inspired her to change!

In the years I have worked at Star of Hope, I have received similar phone calls from a number of former clients. Each time, I am reminded of the impact our volunteers make on the lives of those who are struggling through dark, difficult times. Regardless of the specific jobs with which volunteers assist, their presence brings new hope to our clients and is a tangible demonstration of Christ’s love. Volunteers remind our clients that they have real worth and value as people; that they are important to others; and that better days are indeed ahead. As I hear over and over from former clients, the investment of time and energy, love and compassion made by our volunteers can have powerful, life-changing results!

As we celebrate National Volunteer Month, on behalf of each client whose life has been touched and forever changed by a Star of Hope volunteer, “Thank you for giving to the Lord, we are the lives that were changed! Thank you for giving to the Lord, we are so glad you gave!”

Discover how you can get involved with Star of Hope Mission to touch hearts and change lives. Visit Volunteer Opportunities Houston today!

Stephanie McMath joined Star of Hope's Volunteer Services team last fall - just in time to work with all of our holiday volunteers.  From the beginning, we knew her time with us wouldn't be long.  Her temporary assignment was scheduled to end right after Christmas and she already had big plans for the future.  Stephanie, who has lived abroad and traveled much of her life, has a real heart for people of all cultures.  Her dream is to become truly fluent in Spanish while teaching English to the people in Argentina. 

Stephanie did an awesome job during our busiest time of the year and immediately built strong relationships with many of our volunteers.  We were thrilled when she agreed to work a little longer while she prepared to move.  I left work with a heavy heart the day she told me she had purchased a non-refundable plane ticket.  The time passed quickly and tomorrow is Stephanie's last day.  

When asked what memories she will take away from Star of Hope, Stephanie talked about the hearts of our volunteers, "There's a desire to help and contribute that's really inspiring.  It's just so special.  It's going to leave a mark.  You can't work here and not be touched.  God is working here and you can't ignore it."

Although sending Stephanie off on her new adventure is bittersweet, we are very excited to welcome Courtney Hill to our team.  Courtney brings many wonderful gifts, talents and experience to the table, including experience in volunteer program management.  When asked why she enjoys working with volunteers, Courtney said, "Volunteers are the most selfless, giving people.  I love how they restore my faith in humanity."  As our newest volunteer liaison, Courtney joins Julia Peterlin, Billie Tully and me in meeting the needs of our mission through the incredible volunteers God brings through our doors.

Please pray with us as we ask God's blessings on Stephanie's new life in Argentina and Courtney's work here at Star of Hope.  These two amazing women are going to accomplish great things for His kingdom as they joyfully minister to others right here at Star of Hope and in places faraway.

Volunteer with Star of Hope Mission.
Discover volunteer opportunities of interest to you at Community Service Volunteers Houston.

Excitement is building as we head toward March Madness and Houston prepares to host the NCAA Final Four Tournament!  Not only will there be lots of memorable, action-filled college basketball, but also special outreaches to those in our community who are less fortunate…..and the kick-off is at Star of Hope!

Feed the Hungry will distribute food to 1,750 Houston-area families during tournament week and donate 250 boxes of food to Star of Hope Mission. A tractor trailer will roll into our Storehouse on March 14^th, loaded down with boxes and pallets of food. We need 20 volunteers, age 18 or older, each day on Tuesday & Wednesday, March 15^th & 16^th, from 9 AM – 3 PM for to assemble and fill 750 boxes.

Through a partnership with Samaritan’s Feet, the tournament will give away 2011 pairs of shoes…..and the first 300 pairs will be given to clients at the Star of Hope Women & Family Emergency Shelter. What an awesome experience as volunteers wash and put a clean pair of socks on the feet of each client before they are fitted with new shoes and receive a care pack filled with toiletry items. Through these gestures of kindness and compassion, our clients will learn about their value and worth as individuals; that others care about them; and that better days are ahead. We need more than 80 volunteers, age 21 or older, working shifts from Noon – 7 PM on Monday, March 28^th, to unload and set-up, wash feet, change water, greet, clean-up, and be runners. 

Don’t miss out on this tremendous opportunity to participate in the 2011 NCAA Final Four Tournament! All volunteers will receive a commemorative 2011 NCAA Final Four t-shirt.

Sign-up today by contacting Elizabeth Hatler at ehatler@sohmission.org or 713-440-5322. 

Find other ways to get involved and help Houston's homeless with Star of Hope today at Volunteer Opportunities Houston.

Why do people throughout our community volunteer at Star of Hope? Just ask Ann, a retired social worker, about the benefits of volunteering. 

Ann began volunteering in the Computer Learning Center at our Transitional Living Center in 2005. Although she loved helping clients who were eager to learn new computer skills, the timing just didn’t fit with Ann’s busy schedule. She moved to our Women & Family Emergency Shelter where she has been assisting with intake and referrals for our overnight guests ever since. Here’s an e-mail she sent to Latasha Smith, the CLC instructor with whom she worked:

Hi Latasha,

Those lessons you taught me in Excel have come in handy. I am using Excel for a project that I am helping with at the Women & Family Emergency Shelter. Thanks for showing me how to do that! I guess you can count me as another Excel success!  I would not know what to do at all without the lessons you gave me.

Blessings,
Ann

A flexible schedule and the opportunity to learn new skills are only two of the benefits that volunteering at Star of Hope can add to your life as you partner with us to serve Houston’s homeless men, women and children.

Learn more at Community Service Houston

“Volunteering at Star of Hope is a demonstration of my faith in the LORD,” is how Gregg Lattier explains his ongoing commitment to serve Houston’s homeless men, women and children through his partnership with our mission. Gregg attended one of the first orientation classes I held for perspective new volunteers almost 13 years ago - and he enthusiastically continues to touch hundreds of lives by sharing his compassionate wisdom and love for Jesus Christ.

Most Friday mornings, Gregg teaches stress management to clients in the Personal Development program at Star of Hope’s Transitional Living Center.  Several clients describe his class this way:

·         “Dr. Gregg Lattier really inspired me when he taught the class on values.  He provide me with information that I have had never heard before.”

·         “Dr. Gregg Lattier has made me think, learn and laugh during his classes….I wish that more teachers were like him!”

·         “What a great stress management instructor!  Mr. Lattier gave us great methods on how to live life stress-less rather than stressful. He teaches people the true meaning of laughter out loud!  He showed me how to embrace what others might think is impossible.”

Although Gregg is at home in the classroom, he loves to travel around the globe.  Christmas break found him in Equatorial Guinea, Gabon and Cameroon and he plans to visit Asia during spring break.  While traveling, Gregg, who teaches business classes at Lee College and is a member of the United States Coast Guard Reserves, has the opportunity to build relationships and share the Gospel while living off of the local economy. He travels light with only a backpack!

When the Houston Texans beat the Jaguars during their last home game on January 2^nd, Gregg was backpacking somewhere through Africa. However, during the game he was recognized as a recipient of the Houston Texans 2010 Community Quarterback Award and Star of Hope will receive a generous donation in his honor.

Congratulations on this prestigious award, Gregg, and thank you for your many years of dedicated service to our mission! We are grateful to you and the many other faithful volunteers God sends through our doors.

Read more about Gregg and how you, too, can help the homeless in the Star of Hope's January Newsletter, The Light.

Community Service Houston

Recently, while running errands, my husband pulled the car into a Chevron station. As he filled up the tank, my attention focused on the poster hanging beside each pump, which showcased the many ways Chevron volunteers contribute “human energy” to make our community a better place. Not only was I delighted that local Chevron volunteers were recognized, but also thrilled that Star of Hope was included – both the top, left- and right-hand photos were taken during Star of Hope projects. 

We first worked with Chevron volunteers during their 2009 Humankind Week, and thus, a wonderful, new partnership was born. Throughout 2010, volunteers from Chevron’s Black Employee Network assisted in many areas, such as the kitchens at all three facilities and the Christmas Workshop. 

During the sizzling-hot, triple-digit, Houston summer, it was a funny sight when several Chevron volunteers arrived for work all bundled up in heavy jackets, knit hats and gloves! But they came prepared to clean the walk-in freezer at our Women & Family Emergency Shelter. While they cleaned the freezer and others assisted with lunch preparations, several more volunteers baked a scrumptious treat. You can imagine the eager anticipation of shelter clients as the aroma of mouth-watering fudge brownies wafted through the air!

In the fall of 2010, Chevron groups celebrated their Humankind Week by working on major projects at Star of Hope. Volunteers at the Women & Family Emergency Shelter painted several atrium spaces and cleaned out storage areas. Working in shifts over two days, another Chevron group prepped and painted the iron fence surrounding the perimeter of the Men’s Development Center. Thanks to the generosity of Chevron and the hard work of their dedicated volunteers, we will spend less on facility maintenance and have many more dollars to directly help Houston’s homeless men, women and children!

We look forward to additional opportunities to partner with Chevron and the many other volunteers in our community who have a heart for the homeless. 2011 will be an amazing year as together we serve those in need.

Learn how you can help Houston's homeless with Star of Hope. Visit Community Service Volunteers Houston.

For the last 20 years, the Hard Rock Cafe has closed its doors on Thanksgiving Day. Although this popular downtown Houston eatery is closed to the public, the kitchen and waitstaff are quite busy. Instead of celebrating Thanksgiving with their own families, everyone at the Hard Rock volunteers on their day off to host a gourmet dinner for clients at Star of Hope’s Women & Family Emergency Shelter and the Transitional Living Center. This year, the Hard Rock team was joined by another very special team – Head Coach James Dickey brought the University of Houston Men’s Basketball team to help. The UH players, still in their warm-ups after an exhausting practice session, autographed posters and visited with our families before heading inside to wait tables. 

The UH basketball coaches and players weren’t the only Cougars waiting tables for Star of Hope clients during the holidays. UH athletic director Mack Rhoades was joined by his family as they helped serve Christmas dinner at the Men’s Development Center. Rhoades and his family set out desserts and filled drink glasses as they helped make special Christmas memories for men who are often forgotten. 

"It's a very humbling experience," said Rhoades.  "It makes you realize what you have and it's a blessing to be part of this."

Thanks to the UH Athletic Department for reaching out to Houston’s homeless men, women and children during the holidays! Merry Christmas and Go Coogs!

Get involved with Star of Hope and help homeless men, women and families in our community. Find opportunities of interest to you at Community Service Volunteers Houston.

"Thank you for allowing our group to volunteer at the Star of Hope, our department really enjoyed being able to help give back to the community.  Your staff was very kind in showing us the ropes and they have a wonderful sense of humor.   It was also wonderful to interact with the clients who are very kind and welcoming.  There’s a lot of love there and it is noticeable when walking throughout Star of Hope.   Have a blessed holiday season, we are looking forward to helping again in 2011."

Thank you, Cornerstone Mortgage, for partnering with our mission!  We look forward to building a strong relationship in the coming year as together we serve Houston' s homeless men, women and children.
 

Get involved with Star of Hope at Volunteer Jobs Houston!

Christmas dinner for families at the Star of Hope Women & Family Emergency Shelter will be a little more like home thanks to the girls in the National Charity League Heart of Texas Chapter. The girls didn’t arrive for their volunteer time at the Christmas Workshop empty handed. In addition to wrapping gifts for shelter guests, they made beautiful red felt table runners decorated with Christmas trees to dress up the shelter’s Christmas dinner. 

The table runners, which were designed during monthly meetings, are an excellent example of a creative offsite volunteer project.  What a great way for people with busy schedules to still partner with our mission and be a tremendous blessing to those who are struggling through difficult times.

Learn how you and your organization can get involved with Star of Hope and help Houston's Homeless. Visit Volunteer Opportunities Houston.

Every child needs a special blanket with which to cuddle – one that makes him or her feel safe and secure. Thanks to three awesome volunteer groups, the children at Star of Hope have blankets made just for them with lots of extra love.

When you walk through the doors of Dancewear, etc, (located just west of I-45 South on Fuqua), you immediately enter a world that’s filled with tap shoes, ballet slippers and leotards. But venture beyond all of the spandex and tulle into the back room and you will find several sewing machines and fabric squares used by the ladies with Project Linus to make the beautifully patterned children’s blankets.  Store owner Linda Henshaw has directed this project for several years and just dropped off enough blankets to fill every inch of her SUV - barely leaving enough room for her to drive.

Over the years, our friends at ExxonMobil have tackled everything from landscaping and painting projects to huge donation drives and building gazebos. But this was a first – an ExxonMobil group decided to reach out to our children by making fleece blankets. The ExxonMobil Global HR Services team stayed busy cutting and hand-knotting the fabric, and when the project was finished, there were about 250 blankets. Baseballs, basketballs, trucks and tractors for boys. Hearts and flowers and pastel bears for girls. A blanket in every child’s favorite color and pattern!

The women in a Memorial-area neighborhood group, Lots of Knots & Books, Too, promote the love of reading and understand the importance of warm, cozy blankets for children.  Working together, they created hundreds of hand-knotted fleece masterpieces for our children. They hope this donation will encourage each child at Star of Hope to curl up with a cozy blanket and set off on the adventure that awaits him or her in a good book.

When more than 100 local Bank of America managers wanted to do something for Star of Hope clients during Christmas, they came up with a unique idea. Instead of volunteering at one of our facilities, they turned the second floor of the Greenspoint branch into another Star of Hope Christmas Workshop. 

Bank of America ordered all of the gifts and wrapping supplies from the WalMart at South Post Oak and Loop 610. And thanks our friends at WalMart, Bank of America was able to stretch their $7,500 investment and buy even more gifts than anticipated! 

Princess tea sets, puzzles, games, watches, bath & shower sets, basketballs and MP3 players were just some of the gifts selected for Transitional Living Center clients. Once the gifts reached Santa’s Greenspoint outpost, they were sorted, wrapped and grouped together with joy. One team even made greeting cards filled with notes of encouragement and warm Christmas wishes for each TLC family! 

At the end of the day, all of Santa’s helpers, dressed in their red and white Bank of America t-shirts and Santa hats, waved goodbye. The Star of Hope truck, loaded down with many brightly colored packages, was on its way to make a very special delivery!

Learn how your organization can help Houston's homeless men, women and children with Star of Hope. Visit Community Service Volunteers Houston.

Merry Christmas from the Star of Hope Christmas Workshop! As volunteers get Christmas gifts ready for the many homeless men, women and children who come through our doors, it’s like having the North Pole right here in Houston, Texas!   Thanks to our good friends at ProLogis, we have an awesome space that has become Santa’s Workshop! Volunteers are busy sorting donated gifts, selecting something special for each client, wrapping the presents and grouping family gifts. When finished, several thousand Christmas gifts will be delivered to Star of Hope programs just in time for Christmas Day!

This is a huge undertaking that could never be accomplished without the help of many special volunteers:

 “It makes me feel thankful for what I have.”   Kylie

“It’s a good way for me to get into the spirit of Christmas.”   Kendall

“I like it because it’s faith- based.”   Allyn

“Giving and volunteering were traditions growing up in our house. We didn’t really know any different. There were always extra stockings and gifts for those less fortunate. So now, it’s a tradition my husband and I have tried to pass along to our kids.”   Joni

“It means a lot to help people who might not otherwise have a very nice Christmas.”    Taylor

“We’ve been doing this for about 10 years and it gives you the opportunity to see what God intended Christmas to be.”    Chuck

Thanks to the generosity of our donors and volunteers, the gifts are a tangible reminder to our clients of their value and worth; that others really do care; and that better days are ahead. For what is wrapped in bright red and green paper and tied up with bows is the very best, most precious gift of all – and that is new hope through Jesus Christ!

Learn how your group or company can get involved with Star of Hope and help Houston's homeless. Visit Community Service Volunteers Houston.

Imagine what it must be like to be out on the streets with no place to call home. Frantically, you search for shelter and a safe place to fall asleep. That’s when you remember that someone told you about Star of Hope. In desperation, you put your last two quarters in the payphone, hoping with everything you have left inside that you can talk with someone, that you don't get a recording.

Although most of us are used to automated telephone systems, navigating menus can be a frustrating process. And if this is the only call you can make, it’s even worse. 

At Star of Hope, our goal is for every caller to reach a “live” voice – to get the help and answers each caller needs and deserves. To accomplish this goal, we opened a call center that is staffed entirely by volunteers. 

No one has taken a more active role in the call center than our friends from Willis of Texas, Inc. About 30 Willis employees staff both the morning and afternoon shifts every Wednesday. Thanks to Willis and other call center volunteers, each call is promptly answered by a friendly voice that’s filled with compassion. Once calls are answered, volunteers remain on the line until callers receive the help they need - even praying with callers. Volunteers are not interested in the number of calls they answer, but in delivering the best possible service.  It is far more than simply answering the phone, it is a ministry! 

Our friends at Willis have been very generous with their time, and yet, found a way to do even more during the holidays. In addition to volunteering in our kitchens and at the Christmas Workshop, they also raised $5,550 to purchase gifts for moms and dads at our Women & Family Emergency Shelter and men in the recovery programs at the Men’s Development Center. Not only will there be gifts for the children, but for the adults, too. No one has been forgotten!

Each year at the NBTA trade show, Joe Carino, owner of CARINO Hotels & Resorts, raises money for a charity by holding a raffle. The prizes are awesome – weekend stays at one of his breathtaking resorts and destination airline tickets – and the raffle tickets are modestly priced.   This year, Mr. Carino joined forces with NBTA and selected Star of Hope as his beneficiary.

Several staff members and volunteers were invited to the exposition during peak traffic hours over several days to talk about Star of Hope, answer questions and sell tickets. Not only did we have another opportunity to visit with NBTA members who participated in the volunteer project, we were able to share our mission with people from around the world. 

As the convention & exposition ended Wednesday noon, NBTA further blessed us with a large financial gift. The check presentation was made on the trade show floor as Star of Hope President & CEO, Hank Rush, formally thanked NBTA members for their overwhelming generosity. 

But it doesn’t end there. After the convention, Preferred Corporate Housing made a sizable donation of urgently needed items such as sheets, towels and flatware. UPS and FedEx continued to deliver boxes filled with school supplies and toiletry care packs. And NBTA members continue to use social networks to share Star of Hope with an even broader audience.